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1. Component 'COMDLG32.OCX' is not correctly registered On PC: "Component 'COMDLG32.OCX' or one of its dependencies is not correctly registered: a file is missing or invalid." when I try run the Windows PC Companion. This error has been reported with Windows XP. To fix this error... First download COMDLG32.OCX and copy it into the \Windows\System32 directory. Download COMDLG32.OCX from http://www.mp3-encoder-decoder.com/download/comdlg32.ocx Then,the run dialog box using "Start | Run..." and enter "Regsvr32 c:\windows\system32\comdlg32.ocx" to register the DLL. If this does not fix the problem, download and install install-ocx.exe. Download install-ocx.exe from http://www.mp3-encoder-decoder.com/download/install-ocx.exe 2. A required .DLL file MSVBVM60.DLL was not found Please download the VBRuntime Library from either of the following links and install it on your comptuer, Click here to downlaod from Microsoft Download Center Click here to download from Share2 Download Center 3. I downloaded a MP3 ripper software from your site, but it does not detect audio CDs If you could not see the CD tracks, then please do according to the following steps, A, Please click here to download Microsoft's ASPI.EXE driver. B, After downloading, please install it on your computer and reboot your computer. C, Retry the software. If the ripper program still does not work, please download the ASPI.EXE driver of ADAPTEC from anyone of the following that meets your Windows system, Windows 2000 Windows 98 Windows NT Windows ME Windows XP 4. When I try to convert .WMA to .MP3/.WAV, it tells me "The format is invalid!". This is because your WMA files are encoded by Microsoft Windows Media Player with the options "Enable Personal Rights Management" on. If you could re-encode those WMA files with the options "Enable Personal Rights Management" off, please re-encode it, it would be OK. Turn the check of "Enable Personal Rights Management" off from "Windows Media Player -> Tools -> Options ... -> CD Audio". If you could not re-encode it, you should do as to the following directions, 1, Look for a player software that could play your WMA files. 2, Download a recorder software from http://www.sound-recorder.com/. 3, Install the recorder software and the player software on your computer. 4, Launch the player software and the recorder software. 5, Play the WMA files with the player software. 6, Press the record button on the recorder software to record sound through sound card into MP3/WAV when the WMA file is being played. 7, When the WMA file is played over, you will get the whole MP3/WAV file. 5. How to convert special audio like "real audio" to popular audio formats such as WAV or MP3? Suggest you download a recorder software such as "audio record wizard" from http://www.sound-recorder.com/ and install it on your computer. Play your Real Audio or any other audio with a player software such as WinAMP or Windows Media Player. When the audio is being played, launch the recorder software to record the audio streaming into WAV or MP3 format. 6. I am a developer, how to add my mp3 software to your website? MP3 software developers are welcome. Click here to send an email to us for your MP3 software submission. We only accept music software or music related software! 7. I have one question that is not listed above Click here to send an email to us for your question, we will contact you as soon as possible!